COVID-19: Navigating a New World
We've always been committed to keeping you safe and healthy.
We have been seeking guidance from the CDC and various dental organizations regarding the best practices to implement during this time in order to reduce the risk of viral transmission for everyone in the office. Prior to the COVID-19 crisis, we were already practicing stringent infection control techniques. We would like to share what we are doing in addition to that to keep you and our team safe in our new world.
As of June 26, a statewide order requires individuals to wear a face covering in indoor public spaces. Unless exempted for a medical reason, patients will be required to wear a mask to appointments. Due to a global shortage of Personal Protective Equipment for medical professionals, our office is not able to provide masks for patients. If you need a face covering ahead of an appointment, please consider purchasing one from one of the many fine local companies who are producing them.
Our office will communicate with you before your appointment to ask some screening questions. You will be asked those same questions again, and may have your temperature checked, when you are in the office.
Whenever possible, appointment times have been scheduled in such a way to maintain social distancing. Upon arrival at the office, you may come inside the waiting area to check in. Or, if you prefer, you may stay in your car and call our office to check in. Unless essential, patient escorts will be asked to remain outside the office while you are receiving care. A parent may accompany a young child who is receiving care, but siblings will be asked to remain outside the office.
Expect to see us using additional personal protective equipment during treatment, including various styles of masks and face shields.
We will continue to use the high evacuation devices we have always used to minimize the aerosols generated.
We will be screening the health of all team members prior to work each day.
Thank you for your patience and understanding while we implement these new safety measures. As we continue to monitor the latest developments, we will adjust our procedures accordingly. Like you, we look forward to the day when improved safety measures and awareness brings about healthy change for everyone.
What To Expect At Your Next Visit
Prior To Your Appointment
Please tell us if you have: fever, shortness of breath, dry cough, runny nose, sore throat, headaches, fatigue or weakness, lost sense of taste or smell or if you have been in close contact with anyone who has these symptoms or has tested positive for or suspected of having COVID-19.
Plan your trip to the office so that you arrive as close to your appointment time as possible (not too early, not too late). Whenever possible, appointment times have been scheduled in such a way to maintain social distancing.
Patient escorts will be asked to return to their car while you are receiving care. (A parent may accompany young children with scheduled appointments. Siblings of these children will be asked to remain at home or wait outside.)
Patients must wear a mask to their appointment.
Upon arrival at the office, you may come inside the waiting area to check in. Or, if you prefer, you may stay in your car and call our office at (360) 293-8451 to check in.
While In The Office
Upon entering the office, a team member will greet you and provide further instruction.
We will review your medical history and may take your temperature prior to any treatment.
After Your Appointment
Please put your mask back on before you return to the waiting area.